Shipping Policy

Thank you for choosing pro watch repairs for your watch repair needs. Our goal is to provide you with a seamless and hassle-free shipping experience. Below are the details of our shipping policy:

1. Shipping to Us for Repair:

   • Please ensure that your watch is carefully packed to avoid any damage during transit.

   • Include a completed repair form (available on our website) along with a description of the issue or service you require.

   • We recommend using a trackable shipping service to send your watch to us. You are responsible for the shipping costs to our repair center.

2. Repair Process:

   • Once we receive your watch, we will inspect it and provide an estimate for the repair. If additional work is required, we will notify you before proceeding.

   • Repairs may take 7-14 business days to complete, depending on the type and complexity of the repair.

3. Return Shipping:

   • Once repairs are completed, your watch will be securely packaged and shipped back to you.

   • We offer free return shipping via royal mail for customers in the uk.

   • For international shipments, additional shipping fees may apply, and you may be responsible for any customs duties or taxes.

4. Shipping Times:

   • Domestic shipping typically takes 2-4 business days.

   • International shipping may take 1 to 2 weeks, depending on location and customs processing.

5. Lost or Damaged Shipments:

   • We are not responsible for lost or damaged shipments when sending your watch to us. We recommend purchasing shipping insurance when sending your watch for repair.

   • For returns, we will provide tracking information to ensure your watch is safely delivered.

6. Contact Us:

   • If you have any questions or concerns regarding shipping, please reach out to us